Refunding Procedures For WVU Football Tickets Still Being Worked Out

The changes to West Virginia’s 2020 football season are going to bring refunds for some ticket purchases, but until all the scheduling details are finalized, not all aspects of those refunds can be announced.

The Big 12 has adopted a conference-plus-one schedule for its 10 league teams this coming season. That is going to bring about changes from the normal 12-game regular season, and thus there will be some refunds because of the reduction.

At the moment, though, WVU is waiting to announce all the refund possibilities.

The one Mountaineer football ticket that is definitely available for a refund right now is WVU’s previous season opener against Florida State on Sept. 5 in Atlanta.

That game has been cancelled, and those who already purchased tickets for that Chick-fil-A Kickoff Game against the Seminoles have three options:

1 – Do nothing and beginning the week of Aug. 10 the refund will automatically be credited to the original card used for the purchase.

2 – Convert the Chick-fil-A ticket payment to a tax-deductible contribution to the Mountaineer Athletic Club to support the student-athlete scholarship fund. To do this the purchaser needs to log in to their account at https://wvuga.me/CFATix.

3 – Convert the payment into credit available for future WVU ticket purchases. To do this the purchaser needs to log in to their account at https://wvuga.me/CFATix.

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Right now refunds are available only for tickets purchased for West Virginia’s Chick-fil-A Kickoff Game. Refund procedures for additional purchases for the 2020 football season will be announced after WVU reveals its 10-game schedule, which is likely to happen in the next week or two.

“We will share the options with the public once we know what the schedule is going to entail,” said WVU senior associate athletic director Matt Wells.

The Mountaineers’ Sept. 19 home game against Maryland has also been cancelled, but single-game tickets were never sold for that contest, so there is no one-game refund needed in the case of that game. Certainly the game against the Terps was part of West Virginia’s 2020 season ticket package, but until WVU’s adjusted home schedule is revealed, University officials are going wait and making any other future refund options in one fell swoop.

“We encourage our fans to watch for future announcement in terms of additional refunds,” explained Wells. “As soon as decisions are made in terms of things like the schedule and if we’re going implement seating reduction (to facilitate coronavirus-necessitated social distancing), then we’ll be able to announce what our refund procedures will be.”

Mountaineer Field

Like WVU’s future refund options will look almost identical to those already in place for tickets purchased to the Chick-fil-A Kickoff Game.

To this point the Mountaineers have sold 18,250 season tickets for the upcoming football campaign. But those season tickets were priced for six home games ($399) and West Virginia will likely host five football games this season, so no matter what, that will require some form of refund.

It’s also currently unclear how many, if any, of those season tickets will have to be refunded in full because WVU will have to reduce capacity at Mountaineer Field this year to enable proper social distancing. MAC members, season ticketholders, player’/coaches’ families and WVU students will have priority for any tickets available this season, but until West Virginia figures out if capacity reductions are needed for the 60,000-seat Mountaineer Field, University officials can’t determine exactly who will and who won’t be allowed entrance into the stadium for home games this fall.




 

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